Full Time
Day
Mon-Fri; Manager on-cal
Salary Range: $125,359.07-$188,049.62
Assures the delivery of quality services in accordance with established hospital, departmental and regulatory/accreditation agency standards.
Is responsible and accountable for the overall operations of their assigned department, in conjunction with UM manager and the department Director. Overall operations of the department including quality assurance and PI plan, development of department goals and objectives that are consistent with the hospital mission, the management of personnel, preparing/monitoring of and accountability for the department budgets.
Assures employee compliance with hospital, nursing department and Human Resources policies and procedures
Assures that employee orientation, skill competency and continuing education requirements, are satisfied, as per regulatory requirements –government, state, hospital and department policies/regulations.
Participates in the hospital Performance Improvement Program, as defined by the organization, and sets up department PI plan based on regulatory requirement, as needed. Follows up on outliers and areas identified as needed improvement.
Is responsible for participation on committees, task forces and projects as appropriate and required.
Assures the provision of a safe employee/patient environment and follows up on all staff incidents and safety issues. Maintains knowledge and continuing education related to the operations and needs of the department.
Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concepts, effective communication and cooperative spirit, within the department and hospital wide departments.
Demonstrates positive customer service skills, fosters positive employee relations and assures staff adherence to the Customer Service Behavioral Standards.
Is supportive of hospital initiatives and projects and functions. Serves as a role model and a positive change agent.
Promotes a positive and professional image and behaviors. Serves as a coach and mentor and provides necessary resources to staff, peers and patients as needed.
Establishes and maintains good working relationships with community agencies and facilities. Develops ways of getting monthly information from them re stats and outcomes, to ensure our patients are receiving the best possible care after transition and discharge.
Has a working knowledge of Medicare and Medicaid guidelines and regulatory requirements/parameters, to ensure compliance. Has an understanding of HMOs operations and other private health insurances.